Terms of Service

Effective Date: 15/05/2025

Welcome to See Me North (“we”, “our”, or “us”). Our platform is a free directory website aimed at signposting people who are homeless or at risk of homelessness to support services available in the North East of England and Cumbria. By accessing or using our website, you agree to be bound by these Terms of Service.

1. Purpose of the Site

Our mission is to provide accurate and helpful information about support services for people experiencing homelessness. We collect data from publicly available sources, including local authority databases and public websites, to compile our directory.

2. Ownership and Copyright

We do not claim ownership or copyright over any of the listings shown on our website. All information belongs to the original organisations and sources. If you believe your content has been used inappropriately, please contact us for resolution.

3. Accuracy of Information

While we strive to ensure that all information on our site is accurate and up to date, we do not guarantee the accuracy, completeness, or reliability of any listings. We bear no responsibility for any harm, inconvenience, or loss that may arise from reliance on the information provided.

4. Submitting or Claiming Listings

Organisations may:

  • Submit new listings,
  • Claim existing listings attributed to them.

All submissions are subject to our review. We reserve the right to:

  • Edit, refuse, or remove listings at any time,
  • Deny listing claims that appear misleading, harmful, or misaligned with the core values and goals of our platform.

5. Acceptable Use

You agree not to:

  • Use the site for unlawful purposes,
  • Impersonate another entity,
  • Post misleading or harmful information.

We reserve the right to suspend or permanently block access for any user or organisation that violates these terms.

6. Disclaimer

All content is provided “as is.” We disclaim all warranties, express or implied, including but not limited to fitness for a particular purpose or non-infringement.

7. Modifications

We may update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

8. Contact

If you have questions about these Terms, please contact us via our contact page.

Privacy Policy

Effective Date: 15/05/2025

At See Me North, we respect your privacy and are committed to protecting any personal information you may provide to us.

1. Information We Collect

We do not require users to create accounts or submit personal information to view listings. However, we may collect the following types of information:

  • Contact Details: If you submit or claim a listing, we may collect your name, email address, and organisation name.
  • Technical Data: Such as IP address, browser type, device information, and referring URLs, primarily for analytics and site performance monitoring.
  • Location Data: If you opt in to location-based search features, we may collect and process your approximate or precise location to help show nearby services. This data is used solely for enhancing your search experience and is not stored permanently or shared with third parties.

 

2. How We Use Information

We may use your data to:

  • Verify submitted or claimed listings,
  • Respond to queries or feedback,
  • Improve our website and services.

We do not:

  • Sell your personal data,
  • Share data with third parties for marketing purposes.

3. Cookies and Analytics

We may use cookies or third-party tools (e.g., Google Analytics) to monitor and improve site usage. You can manage cookie preferences in your browser settings.

4. Data Security

We take reasonable measures to protect your information. However, no transmission or storage system is 100% secure.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you,
  • Request correction or deletion,
  • Withdraw consent (where applicable).

Please contact us via the form on the Contact page for any privacy-related requests.

6. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of those sites.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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